We provide expert digital services to help you communicate more effectively with your customers and serve them better.

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Founded in 2009, Frank Communication is a communication and IT consultancy that provides technical solutions to business problems for organisations of all sizes, from startups to enterprises. Our unique mix of technology and communication expertise enables us to provide trustworthy advice and develop solutions that are technically robust and easy to use.

Strategy and advice

If you don't know where you're going, any road will get you there.

When you're starting out on a project, it's important to know where you want to end up, and how you want to get there. Let us help you articulate the goals of your project and devise a practical, no-nonsense strategy for achieving them. Planning a project is much easier when the goals and strategy are clearly understood.

We believe it's critical to start with goals and strategy even on the smallest of projects. On small projects, this can be done very quickly and informally but it's still a necessary step. On large projects, a more structured approach is needed – we use formal architectural methods and a structured process to ensure that all stakeholders are identified and their requirements taken into account. No matter the size of the project, our guiding principle is the same – listen to the people who know.

Website development

We have been developing websites since 1995. We have particular expertise in the following areas:

  • Information architecture
  • Content creation
  • User interface design
  • Content migration
  • Integration with back-end systems

If the only tool you have is a hammer, everything looks like a nail.

We are experts in the two most common open source content management platforms – WordPress and Drupal – as well Microsoft SharePoint and OpenText LiveLink. We also have expertise in lightweight CMS platforms such as Grav and Perch, as well as PHP and Javascript frameworks. This breadth of expertise allows us to design and build solutions around the technology that best matches your requirements, not our expertise. Where possible, we advocate solutions based on open source technology. In general, this leads us to recommend WordPress for small or relatively simple sites, and Drupal for large-scale sites or where integration with other systems is needed.

When combined with our technical expertise, our strong background in technical writing and information design enables us to provide our clients with a unique value proposition – you don't need to engage another company to help you with your website structure and content.

Examples

Some recent examples of our work:

Writing and editing

Most people hate writing. We love it.

We have many years of experience in writing high-quality documentation. We have particular expertise in helping clients with difficult business documentation tasks such as writing business plans, proposals, and technical manuals. We also provide expert editing and proofreading services.

Writing courses

Most people hate writing because they have never received any training in how to do it. However, it's a skill that can be taught, and learned. We can teach you. We offer informative and engaging writing courses that will help you create business documents that are well-structured and easy to read. In parallel with our writing courses, we offer a Microsoft Word course that teaches you how to put your newly learned skills to good use with the world's leading word-processing software.

Contact us

If you'd like to find out more about what we do, please email us: info@frankcommunication.ie.

Or contact us on Twitter.